State Farm® Insurance Agent Art Santos
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Liz
March 28, 2026
"Outstanding customer service thank you 🙏"
"Thank you for your review. I am so happy to see we provided you with outstanding customer service while assisting with your insurance needs! "
Robert Bostic
March 20, 2026
"Very satisfied with the service here at state farm thanks abunch"
"Thank you for taking the time to leave us a review. I love hearing that you were very satisfied with the customer service experience our office provided while helping address your insurance needs. "
Sergio Guerrero
March 20, 2026
"Very professional and really good service"
"Thanks for leaving a five-star review of your experience with us! We look forward to continuing to provide great service while assisting you with your insurance needs. "
Koby Juarez
February 5, 2026
"My insurance got raised with a different insurance company so I did what any American would and shopped around, then I found art santos, an agent with State Farm that got me in a way better rate a month and that helped me save. They have excellent customer service and if I have any problems or need to make policy changes they are always on it! A big shoutout to Gerardo for always helping me and providing the best of service, i definitely recommend this place 10/10"
"Thank you for leaving such a great review! I am so glad Gerardo provided great customer service and was able to find a rate for your auto insurance that you were satisfied with. "
Juan Galvez
October 9, 2025
"Let me begin by recommending State Farm. I am completely impressed with their professionalism and customer service. Liz Arcon and Art Santos are unmatched. I have been with State Farm since I bought my first car. With time you hope and pray that you are never in an accident. Then, the unthinkable happens, I was rear ended and hospitalized. In that moment Liz Arcon from State Farm was there. Liz helped me through a very difficult moment in my life, with the process of hospital bills, getting my car fixed and getting back on the road. I was impressed by their commitment to going the extra mile. I personally attest if you want peace of mind go with Liz Arcon and Art Santos from State Farm!!!"
Carlos Montelongo
September 25, 2025
"Great customer service and communication. Would recommend to anyone looking for insurance."
Lolita Pi (Lo)
September 18, 2025
"I was with my prior agent for yeas as I have been a State Farm customer for over 2 decades. My prior agent and staff were great . My file is now with this new agent, whom office I had not had contact with until yesterday. Which I view as a good thing lol.. particularly with the nature of their business. However I needed a policy question answered and called the office. I spoke with an office rep name Gerardo, he was welcoming and knowledgeable in his responses. I had to gather additional info to call back and luckily got him again. Just as previously great energy and even provided additional info about other insurance opportunities I might want to consider. Not in the pushy salesman way either lol..which I really appreciated. Thank you Gerardo for providing me with great service and for reminding me why I have been a loyal customers for so long."
FITO
April 24, 2025
"Excellent customer service, Liz Alarcon always go above and beyond to answer any question or concern about my coverage. Take all the time needed to make sure I get the best coverage needed without braking the bank. will recommend 100%. Thank you"
L Jones
April 3, 2025
"I love his custom service keep up the good work"
Corey Hinton
March 30, 2025
"Liz Alarcon is the best agent on the planet. She demonstrates top-tier customer service, and she is very professional and attentive to the needs of her clients. She has been my agent for years, and I would not trade her for anyone else. Thanks, Liz, for being so amazing !!!!"
Miguel Esquivel
March 14, 2025
"Liz, has been such a great help with any help my family and I need. She goes above and beyond her job. She has been our agent for over a decade now and I will always recommend her to everyone."
Jorge Galicia
March 7, 2025
"Muy buen servicio muy atentos todo perfecto para geardo"
jackelyn perez
March 7, 2025
"Me encanta state farm , en particular fui a la agencia 2207 N Western Ave Chicago IL 60647 , me recomendó mi mamá y pues encantada por qué los servicios y descuentos están súper y la atención al cliente es fantástica ( rápida y gentiles) En particular nos atendió el joven Gerardo y logré asegurar mis dos carros a un precio muy favorable"
Lorena Saldana
January 17, 2025
"State Farm helps me to pay a fair amount for my home, cars and life insurance. They reviewed the policies to assure we are are getting the right coverage. Thank you State Farm."
Roberto Castillo
October 5, 2024
"Muy buen servicio, buenas aseguradoras y buenos empleado como Gerardo Jaimes"
Maria Sotelo
September 24, 2024
"Joanely , He’s a wonderful helper 😊 I give 5 ⭐️ To him the best of the best. Thank you Joanely⭐️⭐️⭐️⭐️⭐️"
Gilberto Gonzalez
August 28, 2024
"Would like to thank Liz and her office for always being friendly, advising me on my coverages and answering all my questions and concerns. Thank you"
Gerardo Cortes
August 24, 2024
"very bad service I'm still waiting for the call since two weeks"
Blanca Aguirre
June 15, 2024
"Muy buen servicio"
Angel Villalba
June 15, 2024
"Great service and help Very freindly as well"
Maria Vazquez
June 7, 2024
"They are really nice thankyou a geraldo."
Johanna Reyes
June 7, 2024
"Employees of this office where very nice very helpful. Gerardo was very nice very patient helped my sister in everything she needed."
Brenda Ortiz
June 5, 2024
"Muy satisfecha de la forma que GERARDO me explico todo el processed las aseguranzas..."
Maria Villeda
May 24, 2024
"I love the service at this office. Liz has been helping me for so long. I would recommend this office."
Maria Rodriguez
May 22, 2024
"Gerardo was an amazing person! He was very kind, patient and helpful . He answered every single question I had about life insurance. When I didn’t understand he will try his best to explain. 10/10 will recommend him!"