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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Galvez

October 9, 2025

5  out of  5
rating by Juan Galvez
"Let me begin by recommending State Farm. I am completely impressed with their professionalism and customer service. Liz Arcon and Art Santos are unmatched. I have been with State Farm since I bought my first car. With time you hope and pray that you are never in an accident. Then, the unthinkable happens, I was rear ended and hospitalized. In that moment Liz Arcon from State Farm was there. Liz helped me through a very difficult moment in my life, with the process of hospital bills, getting my car fixed and getting back on the road. I was impressed by their commitment to going the extra mile. I personally attest if you want peace of mind go with Liz Arcon and Art Santos from State Farm!!!"
We responded:
"Being there for our customers is very important to us. I am so happy to hear that Liz helped you through a difficult time and went the extra mile for you. Thank you for your review, and thank you for being our customer! "
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Carlos Montelongo

September 25, 2025

5  out of  5
rating by Carlos Montelongo
"Great customer service and communication. Would recommend to anyone looking for insurance."
We responded:
"Thank you for your review! I love that you were happy with the customer service you received at our office while addressing your insurance needs. "
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Lolita Pi (Lo)

September 18, 2025

5  out of  5
rating by Lolita Pi (Lo)
"I was with my prior agent for yeas as I have been a State Farm customer for over 2 decades. My prior agent and staff were great . My file is now with this new agent, whom office I had not had contact with until yesterday. Which I view as a good thing lol.. particularly with the nature of their business. However I needed a policy question answered and called the office. I spoke with an office rep name Gerardo, he was welcoming and knowledgeable in his responses. I had to gather additional info to call back and luckily got him again. Just as previously great energy and even provided additional info about other insurance opportunities I might want to consider. Not in the pushy salesman way either lol..which I really appreciated. Thank you Gerardo for providing me with great service and for reminding me why I have been a loyal customers for so long."
We responded:
"Thank you for your review. I am so glad to hear that Gerardo provided welcoming and knowledgeable help with your insurance policy questions. "
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FITO

April 24, 2025

5  out of  5
rating by FITO
"Excellent customer service, Liz Alarcon always go above and beyond to answer any question or concern about my coverage. Take all the time needed to make sure I get the best coverage needed without braking the bank. will recommend 100%. Thank you"
We responded:
"Thank you for a great review! We are blessed to have Liz on our team and I am happy to hear that she has gone above and beyond to answer your questions and concerns about your insurance coverages while keeping your budget in mind! "
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L Jones

April 3, 2025

5  out of  5
rating by L Jones
"I love his custom service keep up the good work"
We responded:
"Thank you for your review. Im so glad you are happy with your experience with us. "
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Corey Hinton

March 30, 2025

5  out of  5
rating by Corey Hinton
"Liz Alarcon is the best agent on the planet. She demonstrates top-tier customer service, and she is very professional and attentive to the needs of her clients. She has been my agent for years, and I would not trade her for anyone else. Thanks, Liz, for being so amazing !!!!"
We responded:
"Thank you for a wonderful review! We are blessed to have Liz on our team and I am so glad she has given you such a great customer service experience over the years with all your insurance needs! "
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Miguel Esquivel

March 14, 2025

5  out of  5
rating by Miguel Esquivel
"Liz, has been such a great help with any help my family and I need. She goes above and beyond her job. She has been our agent for over a decade now and I will always recommend her to everyone."
We responded:
"Wow, thank you for a wonderful review. I am thrilled to hear that Liz has been such a great help and has gone above and beyond to give you great service with your insurance needs. "
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Jorge Galicia

March 7, 2025

5  out of  5
rating by Jorge Galicia
"Muy buen servicio muy atentos todo perfecto para geardo"
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jackelyn perez

March 7, 2025

5  out of  5
rating by jackelyn perez
"Me encanta state farm , en particular fui a la agencia 2207 N Western Ave Chicago IL 60647 , me recomendó mi mamá y pues encantada por qué los servicios y descuentos están súper y la atención al cliente es fantástica ( rápida y gentiles) En particular nos atendió el joven Gerardo y logré asegurar mis dos carros a un precio muy favorable"
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Lorena Saldana

January 17, 2025

5  out of  5
rating by Lorena Saldana
"State Farm helps me to pay a fair amount for my home, cars and life insurance. They reviewed the policies to assure we are are getting the right coverage. Thank you State Farm."
We responded:
"I am so happy to hear that our office was able to help secure appropriate coverage at a fair price for your auto, home, and life insurance needs. Thank you for your review!"
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Roberto Castillo

October 5, 2024

5  out of  5
rating by Roberto Castillo
"Muy buen servicio, buenas aseguradoras y buenos empleado como Gerardo Jaimes"
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Maria Sotelo

September 24, 2024

5  out of  5
rating by Maria Sotelo
"Joanely , He’s a wonderful helper 😊 I give 5 ⭐️ To him the best of the best. Thank you Joanely⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks so much for a great review, and I'm so pleased to hear that Joanely provided such a great customer service experience with our insurance office! "
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Gilberto Gonzalez

August 28, 2024

5  out of  5
rating by Gilberto Gonzalez
"Would like to thank Liz and her office for always being friendly, advising me on my coverages and answering all my questions and concerns. Thank you"
We responded:
"Thank you so much for a kind review! I am happy to hear that Liz and the rest of our office has given you a great customer service experience while assisting with your insurance needs. We appreciate your business! "
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Gerardo Cortes

August 24, 2024

1  out of  5
rating by Gerardo Cortes
"very bad service I'm still waiting for the call since two weeks"
We responded:
"I apologize for this experience with our office. We have been trying to reach out to you about this. Please call our office at your earliest convenience and we will be more than happy to discuss your concerns. Thank you for your feedback. "
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Blanca Aguirre

June 15, 2024

5  out of  5
rating by Blanca Aguirre
"Muy buen servicio"
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Angel Villalba

June 15, 2024

5  out of  5
rating by Angel Villalba
"Great service and help Very freindly as well"
We responded:
"Pleased to hear you received great friendly service while addressing your insurance needs at our office. Thank you for your review! "
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Maria Vazquez

June 7, 2024

5  out of  5
rating by Maria Vazquez
"They are really nice thankyou a geraldo."
We responded:
"Thank you for your review of our insurance office! "
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Johanna Reyes

June 7, 2024

5  out of  5
rating by Johanna Reyes
"Employees of this office where very nice very helpful. Gerardo was very nice very patient helped my sister in everything she needed."
We responded:
"I love hearing that Gera provided a helpful and patient customer service experience to help you and your family with their insurance needs. Thank you for your review. "
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Brenda Ortiz

June 5, 2024

5  out of  5
rating by Brenda Ortiz
"Muy satisfecha de la forma que GERARDO me explico todo el processed las aseguranzas..."
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Maria Villeda

May 24, 2024

5  out of  5
rating by Maria Villeda
"I love the service at this office. Liz has been helping me for so long. I would recommend this office."
We responded:
"We work hard to provide great customer service. I am happy to hear Liz has been providing that to you. Thank you for trusting us with your insurance needs and for taking the time to write a review. "
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Maria Rodriguez

May 22, 2024

5  out of  5
rating by Maria Rodriguez
"Gerardo was an amazing person! He was very kind, patient and helpful . He answered every single question I had about life insurance. When I didn’t understand he will try his best to explain. 10/10 will recommend him!"
We responded:
"I love hearing Gerardo answered all your life insurance questions with kindness and patience, thank you for your review! "
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Paolaa E

May 22, 2024

5  out of  5
rating by Paolaa E
"Loved the service! Gerardo was very professional and knowledgeable but most of all so patient and answered every question I had in regards to life insurance ! Highly recommend this establishment!!"
We responded:
"Thank you for such a great review! I am so happy to hear that you enjoyed your experience with us while shopping for life insurance. "
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aucencio alarcon

May 22, 2024

5  out of  5
rating by aucencio alarcon
"I came with my son and they treated both of us like family Gerardo and the rest of the people are super friendly in this location, thank you for your great help!"
We responded:
"We love providing friendly service to help with all your insurance needs. Thank you for your review! "
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Marco Carreon

May 21, 2024

5  out of  5
rating by Marco Carreon
"Gerardo is very professional and I would recommend anyone to check his office out"
We responded:
"Thank you for your review and your business! We are so happy you enjoyed your experience with us while addressing your insurance needs. "
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Paulina Morales

May 21, 2024

5  out of  5
rating by Paulina Morales
"The moment I stepped inside this office I was treated like family by Gerardo and everyone in the office.Thank you for understanding my problems and such great service."
We responded:
"I love hearing that our staff provided such a great customer service experience to you and addressed your insurance concerns. We appreciate your business and your review! "